NOTICE:

Centralized Intake will be closed on

Monday, February 20, 2023 in observance of President’s Day.

Normal business hours will resume on

Tuesday, February 21st.

For people seeking shelter in Wilmington and are in need of cold weather relief during the day time, please call or visit the Friendship House Wilmington Empowerment Center on Orange St. If you are in Newark and need cold weather shelter, please visit the Friendship House Newark Empowerment Center at 62 East Delaware Avenue, between 1pm – 4pm. If you are in Middletown and need cold weather shelter, please visit the Friendship House Middletown Empowerment Center at 44 W Main Street in Middletown between 8:30am – 3:00pm.

For people seeking shelter in Kent County, please call Kent County Code Purple at 1-800-733-6816.

For people seeking shelter in Sussex County, please call Sussex County Code Purple at 302-629-7050 between 10 AM – 3 PM, and 302-519-0024 after 3 PM to complete an intake.

PLEASE NOTE:

Emergency Shelter providers should follow Centralized Intake’s “After Hours Policy” during times when Centralized Intake is closed:

“Protocol is in place to allow for shelter access during times when Centralized Intake is not operating. Centralized Intake is currently closed after 5 pm on weekdays, is closed in observance of major holidays, and is closed entirely on the weekend. Emergency shelter providers can and should accept a client into their emergency shelter when centralized intake is closed if they have bed availability. However, they are not required to do so. It is up to each individual emergency shelter to determine whether or not to accept clients after hours. If a shelter accepts a client into an open bed when Centralized Intake is closed, they must reflect the addition to their facility in CMIS by entering the client/household into the bed in ShelterPoint in CMIS, indicating that the bed is no longer available.”

Centralized Intake can be reached by call or text at 1-833-FIND BED (833-346-3233), or by e-mail at intake@housingalliancede.org.

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